Fashion online shop, relaunch

Edelstep: from an outdated shop to a modern fashion store

In brief

For the Vienna fashion retailer Edelstep we completely renewed the existing online shop: a premium, calm design, clear categories for women, men, girls and boys, brand pages (e.g. Calvin Klein, Tommy Hilfiger, Gant) and a welcome pop-up that gives new customers 5 % off their first order when they register.

Industry
Fashion retail, brand clothing
Location
Vienna, 22nd district
Service
Shop relaunch, web design, new-customer pop-up
Platform
WordPress with WooCommerce
Website
edelstep.com
1

Starting point

Edelstep already had an online shop, but its look no longer matched a brand retailer and it made it hard for visitors to find the right products. In fashion, first impressions count: if a shop does not look premium, nobody buys brand clothing for 80 or 150 euros.

On top of that, the range is large, with hundreds of items per brand. Customers needed to reach "Women", "Men" or a specific brand quickly.

2

Solution

  • New design: warm, calm colours, large hero images and an elegant typeface that suits brand fashion.
  • Clear navigation: women, men, girls, boys and sale right in the menu, with search and wishlist.
  • Brands in focus: dedicated areas for brands such as Calvin Klein, North Sails, Tommy Hilfiger, Napapijri and Gant.
  • New-customer pop-up: 5 % off the first order with free registration, deducted automatically in the cart.
  • Trust at a glance: free shipping from 150 € and 14-day returns shown at the top of every page.
  • Mobile first: menu, product tiles and checkout designed for smartphones.
3

Result

Edelstep now has a shop that looks as premium as the brands it sells. Visitors reach their category in one click, and the pop-up turns first-time visitors into registered customers the retailer can reach again later.

As with all case studies, we only publish sales or sign-up figures once the client approves them.

Edelstep

A look at the shop

What you can take from this

  • In fashion, design sells: a premium shop is the precondition for selling brand clothing online.
  • A discount for new customers in exchange for registration builds your own customer list instead of a one-off sale.
  • Shipping costs and returns belong at the top, they are the most common questions before buying.

Services used

FAQ

Frequently asked questions: Edelstep

What does a shop relaunch like Edelstep cost?

Online shops start at 2,490 € net. The price of a relaunch depends on scope: number of products, migration of existing data, payment and shipping methods. We give an exact price after the free initial consultation.

Will my products and customer data be kept?

Yes. In a relaunch we migrate existing products, categories and customer accounts so nothing is lost and existing customers can still log in.

Can I get a new-customer pop-up for my shop too?

Yes. A welcome pop-up with a discount for registration or newsletter sign-up can be added to almost any shop. It should not be annoying: once per visitor and with a clear close option.

Free initial consultation

Ready for more enquiries?

Tell me briefly about your plans. You will get an honest assessment and a clear quote, free of charge and without obligation.

  • A personal assessment instead of a standard quote
  • Clear prices, no hidden costs
  • You keep your accounts, website and content