Frequently Asked Questions for Your Advertising Agency in Vienna

digtatur is an advertising agency in Vienna that helps businesses get found online and win enquiries. We work in three areas: online marketing with social media, Google Ads and SEO/GEO; web design and graphic design; and video, photo and drone. Much of it comes from a single source, so that your presence, content and advertising fit together and you do not have to coordinate several service providers.

We work for hospitality, retail, trades, transport and service providers, from a restaurant in the first district to a butcher’s shop with a web shop. What matters is not the industry, but that you want to win customers and that we can make your offering visible in a sensible way. In the initial consultation, we tell you honestly whether and how we can help. You can see practical examples under References.

Our focus is Vienna and the surrounding area, including Lower Austria. We provide online services such as websites, social media, Google Ads and SEO for the whole of Austria, with coordination by video, phone or email. Video and photo shoots are also possible outside Vienna by arrangement. Travel within Vienna is included; outside Vienna we state it in the quote.

digtatur is an advertising agency (e.U.) based in Vienna, at Loschmidtgasse 15/4, 1210 Vienna. The owner is Sadettin Aksu. We are a member of the Vienna Chamber of Commerce (Wirtschaftskammer Wien), in the advertising trade group, and have been working as an agency in Vienna and the surrounding area for more than three years. You have a dedicated contact person, not a rotating call centre.

Yes. Among other things, we have built elaichi.at, a fine Indian dining restaurant in the first district with reservations and a video hero; fleischerei-wien.at, a Shopify web shop for a butcher’s shop at the Brunnenmarkt; produktverpackung.com, a B2B shop for packaging; and transport-austria.at, a company website. You can find details and further projects on the References page.

Yes. We advise in German and Turkish. If you would prefer to discuss your project in Turkish, that is no problem in the initial consultation. We prepare quotes, contracts and content for your website in the language you need, in coordination with you. That way, entrepreneurs with a Turkish background also feel well looked after.

At digtatur, a website starts at 990 €, a Website Premium with photos, video and copy at 3,990 €, a web shop at 2,490 €, social media marketing at 790 € per month, Google Ads management at 390 € per month and a logo at 390 €. All prices are “from” prices, net, plus 20 % VAT. Advertising budget for Google and Meta is added separately. You can find all packages on the Prices page; we state the exact amount in the quote.

Yes. The domain, website, Google Ads account and social media channels are registered in your company’s name; we work with access rights. We set out the usage rights for logos, videos and photos in the quote; permanent use for your business communication is customary. That way you stay independent, even if the collaboration ends one day.

For fixed-price projects, such as a website, logo or shoot, there is no ongoing commitment. For monthly services such as social media, Google Ads management or local SEO, we set out the minimum term and notice period transparently in the quote. Because marketing takes time, we recommend a few months for ongoing support so that reliable figures are available. You know in advance what you are tied to.

All prices are net prices, plus 20 % VAT. In the quote and the invoice, we show net, VAT and gross separately. If your business is entitled to deduct input VAT, you can usually reclaim the VAT. You can find all packages and starting prices clearly laid out on the Prices page.

No. You pay the advertising budget directly to Google or Meta. Our prices cover setup, management and optimisation. That way you can clearly see what goes to the platform and what goes to us, and the account stays in your hands. We work out with you in the initial consultation what budget makes sense, based on your goal.

Yes, after the free initial consultation you receive a written quote. We bill projects such as a website, logo, shoot or video at a fixed price, and ongoing services as a monthly package with a clearly described scope. We state requests beyond the scope, with a price, before we carry them out, so that there are no surprises.

Website Start costs from 990 € for up to approx. 5 pages, Website Business from 2,490 € for up to approx. 12 pages with a blog, GEO/SEO structure and tracking. Website Premium starts from 3,990 € and includes a photo shoot, video and copy by us; web shops start from 2,490 €. All prices are net, plus 20 % VAT; domain and hosting cost extra, depending on the provider. We set the final price in the fixed-price quote.

That depends on your range and your wishes. Shopify is quick to set up and low-maintenance, but there are monthly system fees. WooCommerce runs on WordPress and offers a lot of freedom for customisation, but needs more maintenance. We recommend based on your needs and set up payment, shipping and legal texts. You can read more in the article on online shop systems.

A small website is often finished within a few weeks if materials are supplied promptly; a business website with a blog and several service pages usually takes somewhat longer. For shops, it depends on the number of products and settings. The biggest time factor is usually copy, images and decisions. We set the schedule in the quote and support you with copy suggestions.

Your goal and target group, existing copy, images and logo, legal details for the legal notice, and access to your domain or existing website. If something is missing, that is not an obstacle: we write the copy with you and, if you wish, take the photos ourselves. What matters is a contact person who reviews drafts promptly. For shops, product data, prices and shipping rules are added.

Yes. We pay attention to mobile display, fast loading times and a clean structure with clear headings, answer blocks, FAQs and structured data. This helps Google and AI systems understand your content better. We cannot guarantee a particular ranking, but we lay the technical and content foundation from the start.

After training, you can maintain the content yourself. If you would rather not, we take over website maintenance from 49 € per month, net, with updates, backups and monitoring. That keeps the site secure and up to date. We set out the term and scope of maintenance openly in the quote.

The Start package costs 790 € per month and includes 1 video or reel and 1 graphic per week on one channel. Growth costs 1,390 € per month with 2 videos and 2 graphics per week, 2 channels, stories, community basics and a shooting day. Complete costs 1,990 € per month with 3 videos and 3 graphics per week, Meta Ads management, a photo shoot and a strategy workshop. Net, plus VAT.

For local businesses in Vienna, Instagram is usually the most important channel; Facebook complements it, above all for older target groups; TikTok is worthwhile for a younger audience and plenty of video material. We recommend based on your target group and resources, not on trends. It is better to look after one or two channels well than all of them half-heartedly. We discuss this in the initial consultation.

Setup costs from 490 € one-off, ongoing management from 390 € per month, and a lead funnel with landing page and tracking from 1,490 € one-off, in each case net. You pay the advertising budget separately, directly to Google. We work out a sensible budget backwards: what may an enquiry cost, and how many do you need?

No. Reputable agencies do not give guarantees, because your offering, price, season, competition and website influence the result. What is promised is the service stated in the package: careful setup, clean measurement, regular optimisation and honest reporting. We define in advance how we measure success and discuss the figures with you every month.

No. We plan and shoot the videos ourselves, on site with you or at another location by arrangement. You do not have to prepare anything or write a script. If you like, you can appear in the video, which often comes across as approachable. A shooting day is included from the Growth package, with several videos produced in one session.

Yes. The account is registered in your company’s name with your payment details, and we work with manager access. You can see campaigns, costs and results at any time and can revoke access. The same applies to your social media channels. That way you stay independent, even if the collaboration ends.

Yes. Aerial photos with up to 20 edited photos cost from 290 €, a drone video from 490 € and a property or business package with photo and video from 690 €, in each case net. Travel within Vienna is included. Whether flying is allowed and possible depends on the weather and the legal situation at the location; we clarify this with you in advance.

A reel or short video costs from 190 € per video, a product video from 490 € and a brand film from 1,490 €, in each case net. Concept, shoot, editing, subtitles and suitable formats are included. The price rises with length, filming locations, people and edit versions. If you need videos regularly, a social media package is usually cheaper than individual orders.

Product photos cost from 15 € per image for at least 20 images, a business or team shoot from 190 € and a location or hospitality shoot from 290 €, in each case net. You receive edited images in web and print sizes, not hundreds of raw files. Travel within Vienna is included; the number of images and usage rights are set out in the quote.

Yes, they combine well. For restaurants, businesses or products, photos and videos are often produced on the same day, which saves time and effort and ensures a consistent look. The Complete social media package includes a photo shoot, and the Growth package a shooting day. We plan the session backwards from how the images will be used.

Subtitles are standard in our videos, because many viewers watch without sound. We use music from licensed sources and check whether the licence covers the planned use, including for paid ads. Popular chart songs generally may not be used in company videos without a licence. If you would like a particular track, we clarify the licensing question in advance.

Drone footage shows location, size and surroundings, for example for properties, business premises, hotels, events or as part of a brand film. It looks very strong on a website and social media, but does not replace ground-level footage. The package for property and business combines photo and video from 690 €. We clarify in advance whether and where flying is allowed.

GEO stands for Generative Engine Optimization. It is about making sure that AI systems, such as Google with AI answers or chat assistants, can understand your business and cite it as a source. This requires clear answers, clean structure, FAQs and consistent business details. Nobody can guarantee it, but it improves the foundation. You can read more in the article on GEO and in the Google AI Check.

SEO aims to get you found in classic Google search. GEO shapes content so that AI systems can understand it and use it in answers. The two overlap heavily: clear structure, helpful answers, clean technology, consistent business details. We build both into your website and describe them in the article on GEO and in the article on Google AI Mode.

The SEO/GEO Starter costs from 790 € one-off, local SEO support from 390 € per month and an expert article from 190 € per article, in each case net, plus VAT. The Starter lays the foundations, local support maintains your Google Business Profile and local visibility, and expert articles answer your customers’ questions.

No, nobody can credibly promise that. Search engines and AI systems decide for themselves what they show. We lay the foundations: clear answers, clean structure, structured data, consistent details and helpful content, and we monitor developments. This increases the chance of being found, but is no substitute for a guarantee.

With our Google AI Check, you can see how your business appears in Google and in AI answers. We also offer a Website Check and a Social Media Check. The checks give first indications of where action is needed, but do not replace a detailed analysis, which we are happy to discuss with you in the initial consultation.

AI systems and search engines like to draw on pages that answer specific questions clearly. An expert article gives the answer first and then provides details, examples and sources. This produces content that visitors read and systems can understand. An article costs from 190 € with us, and we choose topics based on your customers’ questions.

The initial consultation is free and non-binding, by phone, video or at our place in Vienna. We clarify what your business offers, whom you want to reach and what you have done so far. Afterwards, we tell you which steps make sense and roughly what they cost. On request, you receive a written quote. You do not have to decide anything during the conversation. Book an appointment via the Appointment page.

You have a dedicated contact person. We clarify the briefing, carry out the work, show interim results and obtain your approvals by agreed deadlines. For ongoing support, there is monthly reporting with commentary. Coordination takes place by phone, WhatsApp, email or video; in-person meetings in Vienna are possible at any time.

At the start, a briefing, usually 45 to 60 minutes, then approvals and brief feedback. For social media, shooting days are added; for websites, gathering copy and images. For most clients, it comes to a few hours per month. We agree fixed deadlines for approvals so that nothing gets left lying around.

By phone and WhatsApp on +43 664 415 66 75, by email at office@digtatur.com or via the contact form on the website. Our office is at Loschmidtgasse 15/4, 1210 Vienna. You can book an initial consultation directly online. We usually get back to you promptly.

Then we talk about it openly. The quote states how many rounds of revisions are included. Adjustments within the direction we chose together are a matter of course. If a completely new direction is requested after approval, that is additional effort, which we discuss with you in advance. A good briefing at the start usually avoids this.

We set up tracking and advertising pixels so that they match the consent on your website, and we pay attention to the legal notice, privacy policy and consent banner. Anyone recognisable in a video or photo must agree, and we obtain the consents. This is not legal advice; if you are unsure, we recommend a review by a qualified legal professional.