Getting Recommended in ChatGPT: 8 Steps for Businesses in Vienna
AI assistants recommend businesses they clearly understand and that are described consistently on several trustworthy sites. The main levers: clear answers with prices on your own website, a maintained Google Business Profile, real reviews, structured data and open access for AI crawlers. Nobody can guarantee a mention, but it can be measured.
How does an AI decide whom to recommend?
Assistants such as ChatGPT with web search, Gemini or Google AI Mode look for suitable sources on the web for a question like “Which advertising agency in Floridsdorf is good?” and summarise them. Named are those who fit the question, are clearly described and are confirmed by other sources. Google states in its documentation on AI features that the same foundations apply as for normal search.
The 8 steps
- Answer first: every service page states in its first two sentences what you offer, for whom, where and from what price.
- Show prices: AI answers like concrete numbers. “Price on request” gives the AI nothing to quote.
- Maintain your Google Business Profile: category, services, opening hours, photos and posts. Google AI Mode relies heavily on it for local questions.
- Collect and answer real reviews: ask every satisfied customer. Bought reviews break the guidelines.
- Consistent business data: the same name, address and phone everywhere, e.g. website, Google, Apple, Bing, WKO Firmen A-Z and Herold.
- Structured data: Schema.org markup for Organization, LocalBusiness, Service and FAQ.
- Do not block AI crawlers: check in robots.txt that e.g. OAI-SearchBot (ChatGPT search) and Googlebot have access.
- Articles with sources: posts that answer real customer questions and cite numbers and sources. According to the study “GEO: Generative Engine Optimization” (arXiv 2311.09735), sources, quotes and statistics raised visibility in a test setup by up to about 40%.
How do I check whether I am named?
Once a month, ask the same 10 questions your customers would ask in ChatGPT, Gemini and Google AI Mode. Note whether you are named, in which position and with which details. Answers vary, so the trend over several months counts, not a single test.
We do this for ourselves too: in October 2026 Google AI Mode named digtatur as the only agency for “Werbeagentur Floridsdorf”. For other questions we were not included.
What does not work?
- Masses of automatically generated pages
- Hidden text “for the AI”
- Bought links or reviews
These can even harm your visibility.
Support from Vienna
As a GEO agency in Vienna we implement these steps, with a baseline and a monthly AI question test. The starter costs 790 € one-off net. More basics in GEO for Vienna businesses.
Frequently asked questions
Can I pay for ChatGPT to recommend me?
Organic recommendations in ChatGPT cannot be bought. You can only improve the conditions.
How long does it take?
Changes to the Google profile often work within weeks, website content usually after a few months.
Do I need a new website?
Not necessarily. Clearer texts, prices, FAQs and structured data on the existing site are often enough.
